Troubleshooting and Technical Issues
If you experience any technical issues or error messages while using eHRAF, the easiest fix is to create a new session. To create a new session, you can clear your web browser’s cache and start again. You may need to re-authenticate or log in again via your institutional library if you are off-campus. Alternatively, you can open an additional browser and start a new session from there (for example, using Firefox instead of Chrome).
If the problem or error you are experiencing is not helped by refreshing your browser, contact our Engineering team at https://hraf.yale.edu/ehc/about. If you can, please include the text of any error messages as well as any other details about when or where the error occurred.
See Troubleshooting eHRAF Access to find a solution.
For each culture collection in eHRAF World Cultures and for each tradition collection in eHRAF Archaeology, there is a Culture Summary or Tradition Summary. Learn more about Culture Summaries here.
HRAF attempts to update all summaries regularly. Occasionally, a small number of collections are temporarily published without a summary. This may be because the summary is still being written by area experts, or because it has been taken down temporarily while updates are made to the information.
If you see an error such as the following, it means that the culture summary is temporarily unavailable. We endeavor to add or replace summaries as soon as they are ready for publication.
You can test that you are successfully authenticated to access eHRAF by attempting to conduct an Advanced Search. If you are able to complete a search and view your search results without being prompted to log in, this indicates that you are authenticated.
If you believe that you should have access to eHRAF, but are unable to view search results and are prompted to log in, please contact email@example.com with the name of your accessing institution for further assistance.
Yes. In accordance with eHRAF terms and conditions, any authorized user may view all relevant paragraph results of their searches as displayed on the search results page(s). However, full context page views are more limited in scope.
Consistent with fair use provisions, it is usually not possible to view every page of an entire document in eHRAF if the work is protected under copyright. Users can view the entirety of documents that are in the public domain (such as works published prior to 1928 or US government publications) or documents originally published by HRAF. Should a user wish to read the entirety of a single work or download entire documents, they are advised to contact their institution’s library for their holdings and/or use inter-library loan.
Note that eHRAF is not an eBook host and does not offer PDF downloads of documents.